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Immigrate to Canada as a Computer User Support Technician 

You can work in Canada as a computer user support technician once you get a college or university degree in a related discipline.

One of the advantages that you can get when you immigrate to Canada as a computer user support technician is getting your Canadian permanent residence permit through it. As a foreign worker in Canada, especially for skilled workers, you can easily get a Canadian work permit after working in Canada for some years.

Fortunately, as a computer user support technician, your job is among the skilled jobs in Canada, therefore, you can get your permanent residence permit by working as a computer user support technician in Canada.

The dream of many foreigners in Canada is to get their permanent residence permit. Therefore, they always try to grab any opportunity to do. One of these opportunities is to work in Canada as a skilled worker.

However, it does not end there. This is because you have to meet certain requirements to get your permanent residence permit in Canada. One of them is to use a job classified as skilled work to immigrate to Canada. And since a computer user support technician is a skilled worker, you can use it.

However, the big question is how to immigrate to Canada as a computer user support technician. Fortunately, that is what we are going to teach you in this article.

What a computer user support technician does in Canada

The NOC code number for computer user support technicians is 2282.  

To start with, computer user support technicians provide first-line technical support to computer users experiencing difficulties with computer hardware and with computer applications and communications software.

Of course, as their works entail, they are generally employed by computer hardware manufacturers and retailers, software developers. Secondly, they can be employed in call centres and in information technology units throughout the public and private sectors. 

Being a job that serves a lot of people, technicians can also be employed by independent technical support companies. Perhaps, they may be self-employed since they can offer service to private users.

Examples of works under computer user support technician in Canada

In addition to the duties mentioned, you can do any of the following jobs as a computer user support technician. They include:

  • call centre agent – technical support
  • client support representative – systems
  • computer help desk representative – systems
  • computer help desk supervisor
  • deskside support technician
  • hardware installation technician
  • hardware technical support analyst
  • help desk analyst – systems
  • help desk technical agent
  • personal computer (PC) support analyst
  • software installation technician
  • software technical support analyst
  • help desk technician
  • systems support representative
  • systems technical support analyst
  • technical help desk agent
  • technical support analyst – systems
  • user support technician
  • technical support supervisor

Examples of jobs excluded from a computer user support technician in Canada

Although computer user support technicians do a lot of jobs in Canada, still, there are related jobs that you can’t use to immigrate to Canada as a computer user support technician. They include: 

  • Computer network technicians 
  • Computer programmers and interactive media developers 
  • Information systems analysts and consultants 
  • Information systems testing technicians

Main duties of a computer user support technician in Canada

Apart from the jobs and duties mentioned above, you can still perform the following duties if you immigrate to Canada as a computer user support technician. They include to:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Reproduce, diagnose and resolve technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group.

Employment requirements to immigrate to Canada as a computer user support technician

As usual, if you want to immigrate to Canada as a computer user support technician, you have to meet up with certain requirements. These requirements usually come in two forms. The general requirements and the specific requirements.  

General requirements to work in Canada

The following are the general requirements to immigrate to Canada as a worker. Therefore, as a computer user support technician, you must as well meet them to immigrate to Canada. They include:

  1. Language requirements
  2. Age requirements
  3. Education requirements
  4. Arranged employment
  5. Adaptability
  6. Work experience
  7. Your partner’s ability

#1: Language

The first requirement is your ability to speak, write, listen and read English. Therefore, you must show proof of proficiency in English. Normally, you can demonstrate this by presenting a test result from a recognized exam centre. 

#2: Age

The second requirement is your age. Before ever you will be allowed to immigrate to Canada as a computer user support technician, you must be within the working age in Canada. Generally, the working age in Canada is between 18 and 65 years old. However, for immigration purposes, you must be within 18 and 35 years old. 

#3: Education

The third requirement is your academic qualifications. In other words, your educational background. Usually, every worker in Canada must have at least completed secondary school. Although, some jobs like computer user support technician jobs may demand more than secondary school education. Therefore, you must have the minimum education requirement to immigrate to Canada as a computer user support technician.   

#4: Arranged employment

The third requirement is whether you can get a job offer from a Canadian employer. However, this is not compulsory. Therefore, even without this, you can still immigrate to Canada as a computer user support technician. 

#5: Adaptability

The third requirement is your adaptability in Canada. What this means is that you must be able to settle in Canada easily. As a result, you must present a medical report showing that you are fit to live and work in Canada.   

#6: Work experience

The sixth requirement is your previous work experience in Canada. This can be in the form of the work you did as a student in Canada. It can also be in the form of a paid internship. You should know that only paid jobs can count as work experience. Therefore, if your job is not a paid job, it cannot be used.    

#7: Your partner’s skills

The seventh requirement is your partner’s skills as well as experience. If you are able to include this, it can get you extra points in the comprehensive ranking system. Therefore, whenever possible add your partner’s skills, education, age and other qualities in your application.  

Specific requirements to immigrate to Canada as a computer user support technician

To sum up the general requirements, you must as well meet the following specific requirements. They include:

  1. Completion of a college program in computer science, computer programming or network administration.
  2. College or other courses in computer programming or network administration.
  3. Certification or training provided by software vendors may be required by some employers.
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Pathways to immigrate to Canada as a computer user support technician

The following are the programs and pathways to immigrate to Canada as a worker. They include: 

  1. Express entry
  2. Provincial Nominee Programs
  3. In-Demand occupations
  4. Job offer

1: Express entry

This is the commonest pathway for immigrants, especially skilled workers. Therefore, if you are a skilled worker, you can use any of the programs under this system. Of course, before you can use this program, you must meet the requirements for the particular program of your choice. The programs include: 

2: Provincial Nominee Program

Instead of the express entry, you can as well use the provincial nominee program of any province of your choice. Therefore, if you plan to live in a particular province, you can use the PNP of that province.    

3: Job offer

Another easy program for you is to get a job offer. With a job offer, it is believed that you have the qualifications and requirements to do a particular job in Canada.  

4: In-demand jobs

Apart from the above mentioned programs, you can still use the in-demand jobs, especially if your job is in high demand in Canada. Recently, Canada has a lot of jobs that are in high demand. This is caused by the COVID-19. Therefore, many employers have the authority to employ foreign workers, especially experts to fill the gaps. 

Steps to immigrate to Canada as a computer user support technician

If you follow the steps below, you can easily immigrate to Canada as a computer user support technician. 

Step 1: Create an express entry account 

The very first step is to create an express entry profile. At this stage, you have to be careful, especially with filling the application form. This is because the information provided will be used to process your application.  

Step 2: Enter a program

The second step is to select the program of your choice. This comes immediately when you complete creating your account. In this stage also, you have to be careful since the program you select can determine your success. Therefore, you must know the requirements for each program before choosing anyone. The programs include: 

  • Canada Experience Class
  • Federal skilled trade program
  • Federal skilled worker program
  • Provincial Nominee programs
  • Quebec Experience Class
  • Quebec skilled worker program

Step 3: Find a job in Canada

The third step is to find a job when possible. Even though this may not be compulsory, it is a necessary stage. This is because with a job offer, you can get more scores in the comprehensive ranking system. In addition to that, it also shows that you have the requirements and qualifications to work in Canada.    

Step 4: Receive an invitation to apply

The fourth step is to receive an invitation to apply. Basically, only candidates with good CRS scores will get this invitation. As such, once you don’t receive the invitation, it simply means that you didn’t qualify.     

Step 5: Submit your application with supporting documents 

The fifth step is to submit your application with the supporting documents. Along with them also will be the application fee of CAD 150. This must be done within 60 days after receiving your invitation to apply.    

Step 6: Get your work permit

The sixth step is to get your work permit. However, instead of the permit, you will only get a reply from the IRCC that your application has been processed. Therefore, once you receive the reply, you can begin to prepare to immigrate to Canada as a computer user support technician.       

Step 7: Arrive in Canada

The final step is to arrive in Canada. Therefore, you must get ready for your travel once you submit your application. Meanwhile, you must still remember to collect your work permit once you arrive in Canada.    

Frequently Asked Questions

Do I need a job offer to immigrate to Canada as a computer user support technician?

Generally, a job permit is not compulsory before you immigrate to Canada as a computer user support technician.  

What is the processing time for a work visa to enter Canada as a computer user support technician?

The waiting period for a Canadian work permit is between 2 and 4 months. 

What is the average salary of a computer user support technician in Canada? 

The average salary of a computer user support technician in Canada is CAD 52,650. 

Conclusion

Finally, once you get the reply from the IRCC that your application has been processed, you can move to Canada. One last thing is that you must take your work permit at the Canadian port of entry.